Capt Andy's Updates
COVID 19 has been a learning experience for all of us. Here at Captain Andy’s we’ve taken strong measures to ensure the safety of our crew, passengers and community. Health checks are required for every employee before they start their day and immunization, while not required, has been strongly encouraged and widely adopted. Specific procedures have been put in place to maintain consistency with the CDC guidelines.
Captain Andy Evans
In addition to our normal cleaning and maintenance procedures, each boat will be completely wiped down between trips with CDC approved disinfectants. Hand sanitizer will be provided aboard all vessels. Snorkel gear will be sanitized before each use. We have had to modify our food service, but rest assured it will be of the same quality that you have become accustomed to.
Keeping everyone aboard our vessels and in our communities safe and healthy is our top priority. Hand sanitizer will be provided throughout the day.
Our rafts are deep cleaned before and after every tour. Snorkel gear, gloves and dry bags are being used only once per day and are thoroughly cleaned and sanitized utilizing CDC guidelines.We have had to modify our food service and everything will be individually packed and served by crew members following proper safety procedures. Rest assured we will maintain the same high quality culinary experiences you are accustomed to.
To keep our office environment a safe space for our staff and guests we are requiring that anyone wishing to enter will need to wear a facemask that covers their nose and mouth. If someone doesn’t have a facemask we will kindly provide one for you. For your convenience we will have hand sanitizer available at every counter. Our office space and surrounding outside areas are sanitized regularly throughout the day. Self check in has launched and is available now. When you arrive at our office or the parking area locate the self check in signs with the QR Code. Use your mobile devices camera to scan the QR code, you can begin checking in by following the prompts on your screen. If at any time you require assistance please see one of our Customer Service Representative.
We are super excited to get back on the water with you and look forward to sharing the wonder that is Kauai.
Procedures on Kauai
Please learn more on the County of Kauai COVID-19 page
Do I need to wear a mask?
Yes! Masks are required when entering our office and on the dock for catamaran tours and in the harbor area for rafting adventures. Once on board the boat masks can be removed.
What kind of masks are allowed?
Face coverings must be worn in compliance with Gov. David Ige’s most recent emergency proclamation related to COVID-19. Face coverings are defined as “a tightly woven fabric (without holes, vents, or valves) that is secured to the head with either ties or straps, or simply wrapped and tied around the wearer’s nose and mouth.”
What if I have a medical exemption from mask wearing?
We are unable to allow any exceptions to our mask policy.
Are guests able to socially distance while on board?
We will assist our guests in maintaining a distance of 6 feet or more from other guests when possible.
What cleaning procedures do you have in place to prevent the spread of COVID-19?
All reusable supplies, equipment and frequently touched surfaces are disinfected frequently. All snorkel gear is sanitized prior to and after each use.
How are meals served?
All courses will be prepared, plated, and served by kitchen staff and crew members using the appropriate precautions.
What if I have been vaccinated or have immunity?
Masks and social distancing requirements are required whether or not a person has been vaccinated or has immunity to Covid-19.
Do I need to get tested before coming on tour?
You do not need to be tested prior to coming on tour. We ask that you please refrain from attending if you have a fever or any symptoms.